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Writer's pictureJoe Woodhouse

The ROI of Shitty Clients

The wrong client can tarnish your reputation.


This is true - for any industry.


It just takes one client, one bad decision, to lose a reputation you’ve taken years to build.


I’ve learnt over the years that long-term relationships with clients are significantly more valuable to me than making a quick quid from a few once-off investments.


If you can’t see yourself working with me for the next 10+ years, then don’t even bother reaching out.


The cost of getting to know your financial situation isn’t worth the effort if there’s no scope for a long-term partnership.


And as much as you need to like me, my approach and ways of working -


I need to like you too.


Because if I don’t, it’s unlikely I’ll deliver the best possible service.


And your dissatisfaction will affect how you talk about me to others. 👎🏼


If you’re providing a service, always consider the cost of the relationship:


- The cost of your time

- The cost of your mental health


And the return on your investment for both if you move ahead.

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